Knowledgebase

What happens if I don't pay on time?

Our billing system sends multiple reminders to you before suspending the account. We send 3 e-mails to your contact address on file before we suspend the account. Once the account gets suspended you have 72 hours to pay your bill before your account is terminated. If you pay within 72 hours after the suspension, your account gets automatically activated within 15 minutes.

If your account is terminated for non-payment it can be restored from our backups (if available) for $25 one time fee plus all renewal fees.

  • 114 Users Found This Useful
Was this answer helpful?